Emergency Drain Procedure
Safety First:
- Unplug the washing machine from electrical outlet
- Turn off water supply valves
- Have towels and bucket ready for water spillage
- Wear rubber gloves for protection
Step-by-Step Manual Drainage
- Power Off: Unplug the washing machine from the electrical outlet to ensure safety.
- Locate Drain Hose: Find the drain hose at the back of the machine. It's usually connected to a standpipe or laundry sink.
- Prepare for Water: Place a shallow pan or bucket under the drain hose connection point to catch water.
- Disconnect Drain Hose: Carefully loosen the clamp and disconnect the drain hose from the standpipe or sink.
- Lower Drain Hose: Lower the drain hose into your bucket or pan. Ensure the end is lower than the washing machine.
- Open Filter Access: Locate the emergency drain tube or filter access panel (usually at the front bottom of the machine).
- Slowly Release Water: Open the drain cap or pull the emergency drain tube to allow water to flow out slowly.
- Clean Filter: Once water is drained, clean the drain pump filter of any debris or objects.
Tools Needed
| Essential Tools | Bucket or shallow pan, towels, rubber gloves |
| Optional Tools | Pliers, screwdriver, flashlight |
| Protection | Waterproof apron, safety glasses |
| Cleanup | Sponge, mop, additional dry towels |
Common Samsung Top Load Models
- WA50R5400AV: 5.0 cu.ft Top Load Washer
- WA52M7750AV: 5.2 cu.ft Super Speed Washer
- WA55R5400AV: 5.5 cu.ft Top Load Washer
- WA63A8700GV: 6.3 cu.ft Large Capacity Washer
For specific model information, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Water won't drain | Clogged drain pump, kinked drain hose | Clean drain pump filter, check hose for obstructions |
| Slow draining | Partial clog in drain system | Clean drain filter, check for small objects in pump |
| Drain error code | Drain issue detected by sensor | Check drain hose, clean filter, reset machine |
| Water leaking during drain | Loose connections, damaged hose | Tighten connections, replace damaged hoses |
| No power to drain pump | Electrical issue, faulty pump | Check power supply, contact service for pump replacement |
| Unusual noises during drain | Foreign objects in pump, worn pump | Clean pump, check for objects, replace if necessary |
Error Codes Related to Drainage
- 4E or ND: No draining detected - Check drain hose and pump
- 5E or OE: Over-draining issue - Check drain system for restrictions
- 9E or UE: Unbalanced load affecting drain - Redistribute load
- TE or PE: Water level sensing error - Check pressure switch
- LE or FE: Motor or flooding issue - Contact service center
Prevention Tips
Regular Maintenance
Clean the drain pump filter every 2-3 months to prevent clogs and ensure proper drainage. Regular maintenance reduces emergency drain situations.
Proper Loading
Avoid overloading the washer and ensure pockets are empty of small objects that can clog the drain system. Follow manufacturer's load recommendations.
Correct Detergent Use
Use high-efficiency (HE) detergent only and measure carefully. Excess detergent can create suds that interfere with proper draining.
Drain Hose Care
Ensure the drain hose is not kinked or bent sharply. Maintain proper height (typically 36-60 inches from floor) for optimal drainage performance.
Monthly Cleaning Cycle
Run a cleaning cycle monthly using washer cleaner or vinegar to remove residue and prevent buildup in the drain system.
Inspect Regularly
Periodically check drain hose for cracks or damage. Replace if necessary to prevent leaks and drainage issues.
When to Contact Professional Service
Electrical Issues
If drain pump shows no signs of power or makes unusual electrical sounds
Persistent Problems
If drainage issues continue after manual drain and filter cleaning
Water Leaks
If leaks occur from areas other than drain connections
Error Codes
If drain-related error codes persist after troubleshooting
Warranty Coverage
For repairs covered under Samsung warranty period
Complex Repairs
For drain pump replacement or internal component repairs
Manual Downloads
Samsung Top Load Washer Manuals
WA50R5400AV
5.0 cu.ft Top Load Washer
WA52M7750AV
5.2 cu.ft Super Speed
WA55R5400AV
5.5 cu.ft Top Load
WA63A8700GV
6.3 cu.ft Large Capacity
Drainage Specific Guides
Emergency Drain Guide
Complete manual drainage instructions
Filter Cleaning
Drain pump filter maintenance
Troubleshooting
Drainage problem solutions
Prevention Manual
Preventive maintenance guide