The Samsung DV365ETBGWR/A3 is a 7.5 cubic foot electric dryer with steam technology, sensor drying, multiple drying cycles, wrinkle care, and energy-efficient operation. This service manual provides comprehensive information for technicians including safety procedures, technical specifications, disassembly instructions, troubleshooting guides, and maintenance procedures. Below are key sections for proper service and repair.
Before servicing, always disconnect power and follow safety protocols.
| Hazard | Precaution |
|---|---|
| Electrical Shock | Disconnect power before servicing; use insulated tools |
| High Temperature | Allow unit to cool before handling internal components |
| Moving Parts | Ensure drum is stationary before accessing drive system |
| Sharp Edges | Wear protective gloves when handling internal components |
| Gas Leaks (if applicable) | Check all connections with leak detection solution |
WARNING! Always verify power is disconnected before beginning any service procedure.
Key components and their locations within the dryer assembly.
| Component | Location | Function |
|---|---|---|
| Control Panel | Front Top | User interface and cycle selection |
| Heating Element | Rear Assembly | Generates heat for drying |
| Motor | Bottom Front | Drives drum and blower assembly |
| Thermal Fuse | Exhaust duct | Safety cutoff for overheating |
| Moisture Sensors | Drum interior | Detects moisture for automatic drying |
| Belt | Drum perimeter | Transfers motor power to drum |
| Idler Pulley | Under drum | Maintains belt tension |
Step-by-step instructions for accessing internal components.
CAUTION! Label all wiring connections before disassembly for proper reassembly.
Electrical components and testing procedures.
Electronic control board and user interface operation.
| Control | Function | Diagnostic Code |
|---|---|---|
| Start/Pause | Initiates or pauses drying cycle | N/A |
| Cycle Selector | Chooses drying programs | E1-E5 |
| Temperature Control | Adjusts heat settings | HE1-HE3 |
| Steam Button | Activates steam functions | ST1-ST2 |
| Sensor Dry | Automatic moisture sensing | SD1-SD3 |
Error codes displayed on control panel indicate specific system faults.
Heating components and operational verification.
WARNING! Heating elements can remain hot even after power disconnect.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No heat | Thermal fuse, heating element, thermostat | Test and replace faulty components |
| Drum not turning | Belt, motor, idler pulley | Inspect drive system, replace worn parts |
| No power | Power cord, door switch, main control | Check electrical connections and components |
| Excessive noise | Rollers, blower wheel, foreign objects | Inspect and clean drum area, replace rollers |
| Error codes displayed | Sensor failure, control board fault | Refer to diagnostic code chart for specific repair |
| Clothes not drying | Vent blockage, heating element, moisture sensors | Clean vent system, test heating components |
Routine maintenance for optimal performance and longevity.
CAUTION! Never operate dryer without lint filter in place.
Common replacement parts with manufacturer part numbers.
| Part Description | Part Number |
|---|---|
| Heating Element Assembly | DC47-00019A |
| Drive Belt | DC46-00034A |
| Thermal Fuse | DC32-00007J |
| Drum Roller Kit | DC97-14476A |
| Motor Assembly | DC31-00055G |
| Control Board | DC92-01107A |
| Door Switch | DC32-00075B |
| Idler Pulley | DC97-00534B |
Complete electrical schematics for troubleshooting and repair.
Note: Refer to detailed wiring diagrams in service documentation for specific connections and component locations.