Samsung Washing Machine Service Manual

Professional Service & Repair Guide

Service Manual

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level tool
  • Screwdrivers set
  • Pipe wrench
  • Multimeter

Step-by-Step Installation

  1. Site Preparation: Select a level, solid floor location near water and electrical connections.
  2. Remove Transit Bolts: Remove all shipping bolts and packaging materials before operation.
  3. Water Connection: Connect hot and cold water supply lines using new hoses only.
  4. Drain Installation: Install drain hose with proper high loop to prevent siphoning.
  5. Electrical Setup: Connect to grounded 220-240V, 50Hz outlet. No extension cords permitted.
  6. Level Adjustment: Adjust leveling feet to ensure machine is perfectly level.
  7. Initial Test: Run diagnostic cycle to verify proper installation and operation.
Warning: Professional installation recommended. Incorrect installation may void warranty.

Specifications

Brand Samsung
Type Front Loading Washing Machine
Available Colors White, Black Stainless, Silver
Capacity Range 7kg - 12kg
Noise Level 52 dB - 72 dB
Control System Digital Touch Control with LED Display
Energy Rating A+++
Water Consumption 8,000 - 11,000 L/year
Power Requirements 220-240V, 50Hz, 10-13A
Dimensions Range 84-90 x 59-60 x 55-60 cm
Weight Range 65-75 kg
Spin Speed 1200 - 1400 RPM

Warranty Information

  • Standard Warranty: 2 years comprehensive coverage
  • Motor Warranty: 10 years on Digital Inverter Motor
  • Service Support: Nationwide service network

For warranty claims, contact Samsung Service at 1-800-SAMSUNG or visit Samsung.com/support

Key Features

Digital Inverter Motor

Samsung's Digital Inverter Motor uses strong magnets for direct drum rotation, ensuring quiet operation, durability, and energy efficiency with a 10-year warranty.

EcoBubble Technology

Creates bubbles that penetrate fabric quickly, activating detergent at lower temperatures for effective cleaning while being gentle on clothes and saving energy.

AddWash

Revolutionary feature allowing you to add forgotten items mid-cycle through a separate door, providing ultimate convenience and flexibility.

Self Clean+

Automatically cleans the drum to prevent bacteria and mold buildup, maintaining optimal hygiene and machine performance.

Smart Control

Wi-Fi connectivity enables remote control via smartphone app, cycle monitoring, troubleshooting, and software updates.

Super Speed

Washes a full load in just 39 minutes while maintaining excellent cleaning performance, perfect for busy households.

Wash Programs Explained

Cotton

Standard program for cotton fabrics with adjustable temperature and spin speed

Synthetic

Gentle wash for synthetic materials with reduced mechanical action

Delicate

Extra gentle cycle for delicate fabrics like silk and lace

Wool

Special program for woolens that mimics hand washing motion

Quick Wash

Rapid cleaning for lightly soiled items in 15-30 minutes

Baby Care

Hygiene cycle with steam function to remove allergens and bacteria

Troubleshooting

Problem Possible Cause Solution
Machine not starting Power failure, door lock issue, child lock active Check power supply, ensure door closed, disable child lock
Inadequate cleaning Overloading, incorrect detergent, wrong program selection Reduce load, use HE detergent, select proper wash program
Water drainage issues Clogged drain pump, kinked hose, filter blockage Clean drain pump, check hose routing, clean filter
Water leakage Damaged door seal, loose connections, over-sudsing Inspect door seal, tighten connections, reduce detergent
Unusual vibrations Unbalanced load, improper leveling, transit bolts Redistribute load, re-level machine, remove transit bolts
Error codes displayed Sensor failure, motor issues, electronic faults Refer to error code guide, perform diagnostics

Common Error Codes

  • 4E/5E: Water supply error - Check water pressure and inlet valve
  • 3E/3E1: Motor issue - Check motor connections and operation
  • 1E/1C/1E2: Drain problem - Inspect drain pump and hose
  • 9E1/9E2: Communication error - Main PCB communication failure
  • dE/dC/dCE: Door lock failure - Check door switch and lock mechanism
  • UE/oE/tE: Unbalance detection - Redistribute load and restart

Manual Downloads

Current Model Manuals

WW90T684DLH

9kg AI EcoBubble Washer

WW80T554DAN

8kg AddWash Washer

WW12T504DAN

12kg Smart Control Washer

WW10T654DAN

10.5kg QuickDrive Washer

Popular Previous Models

WW90J6410CX

9kg EcoBubble Washer

WW80K5410UX

8kg Digital Inverter Washer

WW70J3283LX

7kg Quick Wash Washer

WW90M6450PX

9kg AddWash 2.0 Washer

Note: For models not listed, please visit the Samsung Support Portal for complete documentation and service manuals.